Uganda ↔ Dubai Commerce Platform

Terms and Conditions

Effective Date: February 1, 2026

Welcome to ugyard. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products. By accessing or using UGyard, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By creating an account, making a purchase, or otherwise accessing UGyard's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Return Policy. These Terms constitute a legally binding agreement between you and UGyard.

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of UGyard after any changes constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically to stay informed of any updates.

2. Eligibility

To use ugyard, you must be at least 18 years of age or the age of majority in your jurisdiction. By using our services, you represent and warrant that:

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, particularly if we suspect fraudulent activity or violation of these Terms.

3. Account Registration and Security

While you can browse our website without creating an account, certain features require registration. When you create an account, you agree to:

You may not share your account credentials with others or allow others to access your account. UGyard is not liable for any loss or damage resulting from your failure to maintain account security.

4. Product Information and Pricing

We strive to provide accurate product descriptions, images, pricing, and availability information. However:

In the event of a pricing error, we will notify you and give you the option to cancel your order or proceed at the correct price. We are not obligated to honor incorrectly advertised prices.

5. Orders and Purchases

5.1 Order Acceptance

Your order constitutes an offer to purchase products from ugyard. We reserve the right to accept or reject any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. Order confirmation emails do not constitute acceptance of your order; acceptance occurs when we ship the product to you.

5.2 Payment

Payment is due at the time of order placement. We accept major credit cards and other payment methods as indicated on our website. By providing payment information, you represent and warrant that:

Payment processing is handled by secure third-party payment processors. We do not store complete credit card information on our servers.

5.3 Order Cancellation

You may cancel an order before it ships by contacting customer service. Once an order has been shipped, it cannot be cancelled but may be returned according to our Return Policy. We reserve the right to cancel orders at our discretion, including in cases of suspected fraud, product unavailability, or pricing errors.

6. Shipping and Delivery

We ship to addresses as specified during checkout. Shipping times and costs vary based on destination and selected shipping method. For complete information, please see our Shipping Policy.

Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control. You are responsible for providing accurate shipping information; we are not liable for delays or non-delivery resulting from incorrect addresses.

7. Returns and Refunds

Our return policy is detailed in our Return Policy page. By making a purchase, you agree to the terms of that policy. Returns must be initiated within the specified timeframe and meet eligibility requirements. Refunds are processed according to the procedures outlined in the Return Policy.

8. Intellectual Property Rights

All content on UGyard's website, including but not limited to text, graphics, logos, images, videos, software, and design, is the property of UGyard or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not:

Limited use of our content for personal, non-commercial purposes is permitted as long as you maintain all copyright and proprietary notices.

9. User Conduct and Prohibited Activities

You agree to use UGyard only for lawful purposes and in accordance with these Terms. You agree not to:

Violation of these prohibitions may result in immediate termination of your account and potential legal action.

10. User-Generated Content

If you submit content to UGyard (such as product reviews, comments, or feedback), you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and distribute such content in any media. You represent that:

We reserve the right to remove or refuse to post any user-generated content at our discretion.

11. Disclaimers and Limitations of Liability

11.1 Disclaimer of Warranties

UGyard and its products and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

11.2 Limitation of Liability

To the maximum extent permitted by law, UGyard and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

In no event shall our total liability to you for all claims exceed the amount you paid to UGyard in the twelve months prior to the claim, or $100, whichever is greater.

Some jurisdictions do not allow limitations on implied warranties or liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless UGyard and its affiliates, officers, directors, employees, agents, and partners from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

13. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by UGyard. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services. You acknowledge and agree that UGyard is not liable for any damage or loss caused by your use of third-party services.

We recommend reviewing the terms and privacy policies of any third-party sites you visit.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14.2 Dispute Resolution

In the event of any dispute arising from these Terms or your use of UGyard, you agree to first attempt to resolve the dispute informally by contacting us. If we cannot resolve the dispute within 30 days, the dispute shall be resolved through binding arbitration in accordance with the rules of [Arbitration Authority], unless prohibited by applicable law.

You agree to waive your right to participate in class action lawsuits or class-wide arbitration. Each party may only bring claims against the other on an individual basis.

15. Termination

We reserve the right to suspend or terminate your account and access to UGyard at any time, with or without cause and with or without notice, for any reason including:

Upon termination, your right to use our services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership, warranty disclaimers, indemnification, and limitations of liability.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and UGyard regarding your use of our website and services, and supersede all prior agreements and understandings.

18. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of a provision must be in writing and signed by an authorized representative of UGyard.

19. Assignment

You may not assign or transfer these Terms or your rights and obligations hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.

20. Contact Information

If you have questions about these Terms or need to contact us for any reason, please use the following information:

Email: [[email protected]]
Mail: UGyard Legal Department
(Complete address available on our contact page)

We will respond to inquiries within a reasonable timeframe.

Important Notice: By using UGyard, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you must discontinue use of our website and services immediately.