Welcome to ugyard
Cross-border commerce made simple. ugyard connects Uganda and Dubai markets, offering flexible installment payments for shoppers and comprehensive business tools for merchants. Whether you're buying with payment flexibility or selling with minimal capital, we're your platform for accessible international trade.
For Shoppers: Buy Now, Pay Over Time
Shop quality products from Uganda and Dubai with our flexible installment payment options. No need to pay everything upfront—spread your payments over time while enjoying your purchases immediately. Secure transactions, reliable cross-border delivery, and customer support that understands both markets.
For Merchants: Sell Anywhere, Start with Little
Turn your business idea into reality without massive capital investment. UGyard provides everything you need: merchant accounts, business management tools at tools.ugyard.com (including ERP, CMS, inventory systems), and access to customers across Uganda and Dubai. Start small, scale globally.
Business Tools That Work
Access professional-grade business management systems at tools.ugyard.com:
- ERP Systems: Manage your entire business operation
- CMS Tools: Build and manage your online presence
- Inventory Management: Track stock across locations
- Order Processing: Streamline fulfillment
- Analytics & Reporting: Make data-driven decisions
Getting Started
New to ugyard? Shopping with us is simple and secure. Browse our products, add items to your cart, and checkout with confidence. We offer multiple shipping options, secure payment processing, and a hassle-free return policy to ensure your complete satisfaction.
Learn more about how to shop with us on our Getting Started page, or jump right in and start browsing our products.
Ready to Shop?
Explore our selection of quality products and experience the UGyard difference. If you have any questions, our team is here to help.
Get StartedImportant Information
We've created comprehensive policies to help you understand how we do business and protect your rights as a customer. We encourage you to review the following important documents:
- About Us: Learn about our mission, values, and commitment to quality
- Return Policy: Understand our 30-day return window and how to return items
- Shipping Policy: View shipping options, costs, and delivery timeframes
- Privacy Policy: See how we collect, use, and protect your personal information
- Terms & Conditions: Review the legal agreement governing your use of UGyard
- FAQ: Find quick answers to common questions about orders, shipping, and returns
Our Policies at a Glance
Returns
We accept returns within 30 days of delivery for most items. Products must be unused and in original packaging. We provide prepaid return labels for defective or incorrect items. Learn more in our Return Policy.
Shipping
We offer Standard (5-7 days), Expedited (2-3 days), and Express (1-2 days) shipping options. Orders are processed within 1-2 business days. Free shipping promotions are available periodically. See our Shipping Policy for details.
Privacy
Your personal information is protected with industry-standard security measures. We never sell your data to third parties. You have control over your information and can request access, correction, or deletion at any time. Read our Privacy Policy for complete details.
Security
All transactions are processed through secure, encrypted connections. We partner with trusted payment processors and never store complete credit card information on our servers. Shop with confidence knowing your financial information is protected.
Customer Support
Have questions? Need assistance? We're here to help. Our customer service team is available via:
- Email: [[email protected]] (24-48 hour response time)
- Phone: 256 7 -UGYARD1 (Monday-Friday, 9 AM - 6 PM EST)
- Live Chat: Available on our website during business hours
Visit our Contact page for more ways to reach us and details on what to expect when you contact support.
Stay Connected
Want to stay informed about new products, special promotions, and exclusive offers? Sign up for our newsletter to receive updates directly in your inbox. We respect your privacy and won't spam you—only valuable information about UGyard.
Follow us on social media to join our community, see product highlights, and get real-time updates:
- Instagram: @ugyard
- Facebook: facebook.com/ugyard
- Twitter: @ugyard
Trust and Transparency
At UGyard, we believe that successful e-commerce is built on trust. That's why we've created clear, comprehensive policies that protect your rights and explain our processes in plain language. We're committed to:
- Delivering products that meet our quality standards
- Processing orders accurately and shipping them promptly
- Honoring our return and refund policies
- Protecting your personal and financial information
- Responding to your questions and concerns professionally
- Continuously improving based on your feedback
Thank you for choosing UGyard. We look forward to serving you and earning your continued trust with every order.
Questions or Feedback?
We value your input and are always here to help. Whether you have questions before making a purchase or need support with an existing order, don't hesitate to reach out.
Contact Us